Event Guardian

AI operating system for events

The intelligent operating system for events

Event Guardian combines AI-powered capacity planning, live monitoring, weather data, drones, IoT sensors and operational dispatch in one shared platform.

Separate spreadsheets, radio channels and responsibilities become one shared, forward-looking situational picture.

  • Plan capacities more precisely
  • Identify risks earlier
  • Deploy resources more effectively
  • respond faster during live operations
  • Make lessons learned usable for future events
  • Forward-looking planning
  • Shared situational picture
  • Faster response
  • Learning from every event

One platform instead of many silos

Planning, monitoring and operations in one system

Event Guardian brings together data, capacities and decisions — from the first planning step to the post-event review.

Forward-looking planning

Calculate scenarios, capacities and risks before the event.

Shared situational picture

Everyone in charge sees the same, up-to-date picture.

Faster response

Concrete recommended actions instead of mere status updates.

Learning from every event

Every event improves the planning of the next.

Today's problem

Events are planned in separate systems

Spreadsheets, radio channels and individual areas of responsibility only know their own slice. Yet almost all areas influence one another.

Interacting areas

  • Visitor numbers
  • Staff
  • Security
  • Medical
  • Toilets
  • Cleaning
  • Food and beverages
  • Car parks
  • public transport
  • Weather
  • Mobile network
  • Wi-Fi
  • Power
  • Water
  • technical infrastructure
Example
A disruption in public transport can lead to a delayed arrival wave, overloaded entrances, increased parking demand and additional staffing needs.

Event Guardian brings these interdependencies together in one shared system.

Event lifecycle

Support before, during and after the event

Event Guardian covers the entire lifecycle — and closes the loop by feeding lessons learned back into planning.

  1. 1Before the event

    Plan and model

    • analyse public information
    • evaluate previous events
    • Forecast visitor numbers
    • Calculate capacities
    • Model risks and scenarios
    • Assign responsibilities
  2. 2During the event

    Monitor and control

    • Monitor visitor flows
    • Actively monitor the weather
    • Analyse sensors and drones
    • Predict bottlenecks
    • Generate recommended actions
    • Coordinate teams
    • Inform visitors
  3. 3After the event

    Evaluate and learn

    • Compare plan and reality
    • Evaluate decisions and measures
    • Analyse consumption and utilisation
    • Capture experiential knowledge
    • improve future forecasts

AI-powered capacity planning

Plan organisational and technical resources proactively

The AI combines historical data, forecasts and contextual information into robust capacity scenarios — for every resource that keeps an event running.

Event Guardian Capacity Planner — capacity planning with AI recommendations, digital twin and scenarios

The AI processes

  • historical event data
  • Ticket sales
  • Visitor forecasts
  • Target groups
  • Times of day
  • Event duration
  • Location data
  • Public holidays and school breaks
  • concurrent events
  • Weather forecasts
  • Traffic information
  • publicly available information
  • Experience from previous events

Scenarios

Baseline scenario

Expected regular operation as a planning basis.

High-load scenario

Peak crowds, rush hours and maximum utilisation.

Weather scenario

Effects of heat, storms or heavy rain.

Traffic disruption

Delayed arrival waves and congestion.

Technical failure

Failure of power, network or key systems.

Staff shortage

Short-notice staff shortages and reallocation.

Safety scenario

Heightened threat level and escalation.

Example capacity cards

Staff

Demo

~ 180 personnel

across all trades

Toilets

Demo

~ 120 units

incl. accessible

Medical teams

Demo

6 teams

+ 2 in reserve

Car parks

Demo

~ 3,400

across 4 areas

Public transport

Demo

Increased service frequency

Coordination with transit operator

Food and beverages

Demo

Resupply

demand-driven

Mobile network

Demo

Bottleneck risk

Entrance areas

Wi-Fi

Demo

12 zones

Load monitoring

Power

Demo

Load reserve

Backup power checked

Water

Demo

Range

per supply point

All figures are demonstration and scenario values for illustration — not customer data and not proof of performance.

Product film

Event Guardian in action

A concise overview of how planning, the live situational picture and dispatch work together in Event Guardian.

Organisational capacities

Staff, supplies and mobility under control

For every organisational area, Event Guardian provides its own, connected view of capacity.

Tip: click a tile for a product preview of each area.

Staff

Demand and deployment across all trades.

  • Security personnel
  • Stewards
  • Admission staff
  • Medical staff
  • Cleaning
  • Catering
  • Parking staff
  • Technology
  • Reserve teams

Toilets and cleaning

Count, distribution and condition.

  • required quantity
  • Distribution
  • accessible facilities
  • Cleaning intervals
  • Consumables
  • Defect status

Medical care

Teams, stations and peak periods.

  • mobile teams
  • First-aid stations
  • Emergency vehicles
  • Escape routes
  • expected peak periods

Technical capacities

Proactively safeguard network, power and systems

Technical infrastructure, too, is treated as plannable capacity — with a particular focus on mobile network coverage.

Mobile network

Event Guardian connects expected visitor numbers, event times and location with available mobile network capacity, current network load and historical load data.

Input variables

  • expected visitor numbers
  • Event times
  • Location
  • Mobile network capacity
  • current network load
  • historical load data

Possible measures

  • early coordination with network operators
  • temporary network capacity
  • mobile network coverage
  • Monitoring of vulnerable areas

Further technical capacities

  • Wi-Fi
  • Ticket scanners
  • POS systems
  • Ordering systems
  • Event app
  • Digital signage
  • Power
  • Generators
  • Backup power
  • Water
  • Waste water
  • Waste disposal
  • Communication systems
Active weather monitoring

Translate weather data into operational impact

Event Guardian doesn't just show readings — it assesses what they concretely mean for stages, areas and operations.

Data sources

  • official weather warnings
  • Radar
  • local weather stations
  • Anemometers
  • Rain gauges
  • Temperature sensors
  • Humidity
  • Lightning detection
  • Sensors at stages
  • Ground sensors

What is assessed

  • Thunderstorms
  • Lightning
  • Heavy rain
  • Storm
  • Wind gusts
  • Heat
  • Cold
  • Hail
  • Icy conditions
  • Ground conditions
Example — impact, not raw reading
A thunderstorm cell is expected to reach the site in 40 minutes. The outdoor stage and the western visitor area are affected. We recommend securing temporary structures, preparing a partial evacuation and specifically informing the teams in charge.

Event CMDB and digital twin

A digital replica of the entire event

The digital twin is a continuously updated, virtual replica of the site and its operations.

In this context, the event CMDB (Configuration Management Database) is a central register of all resources, locations, capacities and dependencies relevant to running the event.

Locations

The spatial framework of the event.

  • Site
  • Halls
  • Stages
  • Zones
  • Entrances
  • Exits
  • Escape routes
  • Car parks
  • Stops

Resources

Mobile and fixed equipment.

  • Toilets
  • Sales stands
  • Barriers
  • Vehicles
  • Radios
  • Cameras
  • Drones
  • Sensors
  • Generators
  • medical equipment

Staff

Teams with roles and availability.

  • Teams
  • Roles
  • Qualifications
  • Shifts
  • Availability
  • Areas of use

Technology

The technical infrastructure of operations.

  • Mobile network
  • Wi-Fi
  • Power
  • Water
  • Ticketing
  • Points of sale
  • Communication
  • IoT devices

Dependencies

One entrance requires:

  • Security personnel
  • Scanners
  • Power
  • Network
  • Lighting
  • Barriers
  • clear access routes

If a component fails, Event Guardian shows the potential impact on visitor flow, waiting times and safety.

Live Operations Center

A shared situational picture for live operations

The Live Operations Center brings together all operationally relevant signals — and translates them into concrete, traceable recommendations.

Event Guardian Live Operations Center with zone utilisation, waiting times and dispatch recommendations

Signals in the situational picture

  • current visitor count
  • Utilisation per zone
  • Movement directions
  • Waiting times
  • Visitor flows
  • Weather
  • Staff
  • Car parks
  • Traffic
  • Food and beverages
  • Toilets
  • Cleaning
  • Medical
  • Security
  • Mobile network
  • Wi-Fi
  • Power
  • Sensor states
  • open tasks
  • ongoing operations

Instead of a plain alert

„West entrance is overloaded.“

Concrete recommendation
The wait at the western entrance is expected to exceed 30 minutes within the next 20 minutes. The north entrance has spare capacity. We recommend relocating six security staff and actively guiding visitors.

Responsibility stays with humans

  • Recommendations remain traceable and justified
  • Critical decisions remain with authorised personnel
  • All measures are documented

Drone monitoring

Situational awareness from the air — privacy-conscious

Drones provide aggregated movement and situational information for areas that are hard to see from the ground.

Support with

  • Detection of visitor flows
  • Assessment of crowd density
  • Queue measurement
  • Monitoring of escape routes
  • Car park occupancy
  • Congestion
  • blocked routes
  • areas that are hard to see
  • Weather influences
  • Condition of the site

Clear limits

  • no facial recognition needed
  • Focus on aggregated movement and situational information
  • no replacement of response personnel
  • Operation only with the required permits
  • Compliance with data protection and aviation law

IoT and sensors

Consumption, condition and demand in real time

Connected sensors are part of the digital twin and make supply, cleaning and waste disposal controllable.

Beverage throughput

Measure consumption and remaining range.

  • Water
  • Beer
  • Soft drinks
  • Tank levels
  • Consumption rate
  • Remaining range
  • possible leaks

Toilets

Capture usage, materials and defects.

  • Usage frequency
  • Water consumption
  • Consumables
  • Fill levels
  • Defects
  • blocked facilities
  • Humidity
  • Cleaning demand

Cleaning

Assess reports from many sources.

  • Visitor app
  • Staff
  • QR code
  • Camera
  • Drone
  • Sensor
  • Urgency by risk and frequency

Waste

Manage containers and waste disposal as needed.

  • Containers
  • Containers
  • Recycling stations
  • Glass
  • Waste water
Example — beverage throughput
At the current rate, the water supply in the western food area will last about another 50 minutes. The southern area has sufficient reserves available.

Visitor app

Orientation and safety for visitors — without an account

The visitor app can be used without a personal account and helps with orientation, information and emergency reporting.

Event Guardian visitor app with site map, navigation and alerts about crowded areas

Functions

  • Site map
  • Navigation
  • Event programme
  • Weather warnings
  • Alerts about crowded areas
  • alternative routes
  • Toilets
  • Food and beverages
  • Car parks
  • public transport
  • Defect reports
  • Soiling reports
  • Safety information
  • Emergency call
  • Help function

With voluntary consent

  • Device count per zone
  • Movement directions
  • Length of stay
  • Waiting times
  • Crowd densities

Privacy principles

  • no permanent personal identification
  • no facial recognition
  • voluntary consent
  • early aggregation
  • limited retention periods
  • Separation of regular analytics data from emergency data
  • Privacy by design

Emergency call and AI-assisted initial assessment

Report and prioritise incidents in a structured way

Visitors can report an incident via the app. The AI helps structure and prioritise the report — it does not replace a medical professional.

A report can contain

  • precise position
  • Zone
  • Seat or block
  • Incident type
  • Number of people affected
  • Description
  • Photo
  • Voice report
  • Chat
  • Callback option

Possible position sources

  • GPS
  • Bluetooth beacons
  • Wi-Fi
  • QR codes
  • Seating data
  • manual selection

Possible visual cues

  • Person on the ground
  • visible bleeding
  • Fire
  • Smoke
  • blocked route
  • Crowd
  • obvious danger

Possible follow-up questions

  • Is the person responsive?
  • Is the person breathing?
  • Is there visible bleeding?
  • Is there immediate danger?
  • How many people are affected?

Important

  • no medical diagnosis
  • no replacement of medical professionals
  • AI supports structuring and prioritisation
  • medical guidance comes only from vetted content

Automatic dispatch routing

The most suitable team — not just the nearest

Event Guardian identifies the professionally suitable and fastest-available team and generates a complete dispatch order.

Event Guardian knows

  • Positions of medical and security teams
  • Team qualifications
  • Availability
  • current operations
  • clear routes
  • restricted areas
  • current crowd density
  • available vehicles and resources

A dispatch order contains

  • Position
  • Incident description
  • Photo
  • Priority
  • recommended route
  • Hazard alerts
  • required equipment
Example — dispatch order
Medical team 2 is being dispatched to zone B7. Security team 4 secures the access. Estimated arrival time: three minutes.

Learning from every event

Every event generates knowledge

Event Guardian compares plan and reality and makes the insights usable for the next event.

What is evaluated

  • Forecast vs. actual visitor numbers
  • Visitor flows
  • Waiting times
  • Staffing needs
  • Beverage demand
  • Toilet usage
  • Cleaning
  • medical incidents
  • Safety alerts
  • Weather
  • technical faults
  • Mobile network
  • Wi-Fi
  • Car parks
  • Measures
  • Effect of the measures

Examples of insights gained

  • Above 28 degrees, water consumption rises faster than previously planned.
  • At comparable events, the western entrance is regularly overloaded.
  • Toilets in the southern area need shorter cleaning intervals.
  • West car park is reaching its capacity limit earlier than expected.

Every event generates knowledge. Event Guardian makes that knowledge usable for the next event.

Benefits

Value for everyone involved

Event Guardian delivers value for organisers, visitors and response teams alike.

For organisers

  • better planning
  • less over- and under-provisioning
  • shared situational picture
  • faster decisions
  • better documentation
  • lasting experiential knowledge

For visitors

  • better orientation
  • current information
  • shorter waiting times
  • Warnings
  • simple problem and emergency reports
  • faster help

For response teams

  • precise positions
  • structured reports
  • better routes
  • clear priorities
  • current situational picture
  • digital feedback

Event types

Suitable for a wide range of events

From festivals to large municipal events — Event Guardian scales with the complexity.

  • Festivals
  • Concerts
  • Sporting events
  • Stadiums
  • Arenas
  • Trade fairs
  • Conventions
  • City festivals
  • Christmas markets
  • Open-air events
  • Motorsport
  • Demonstrations
  • municipal events
  • Theme parks
  • recurring large-scale events

Privacy, security and human control

Responsibility is part of the product

Event Guardian supports incident and event command — and keeps humans in the decision.

  • Privacy by design
  • Data minimisation
  • traceable decisions
  • role-based access
  • human approval of critical measures
  • no facial recognition required
  • limited retention periods
  • separate processing of emergency and analytics data
  • encrypted transmission
  • documented measures
  • no uncontrolled autonomous AI

Event Guardian supports incident and event command. The platform does not replace medical, regulatory or safety-related decisions.

Open and sovereign platform

Full control over operations and data

Event Guardian is built for openness and independence and integrates with existing systems.

  • FOSS-based architecture
  • fully operable on-premises
  • no mandatory cloud
  • open interfaces
  • interchangeable AI models
  • no dependence on a single vendor
  • container-ready
  • Kubernetes-ready
  • integrable into existing systems
  • controllable data storage

Turn event data into a shared, forward-looking situational picture.

Event Guardian combines planning, real-time monitoring, dispatch and knowledge management in one shared platform.

Request a product demo

We will get back to you shortly with an appointment.

In demo mode your request is confirmed after successful validation. No data is transmitted to third-party services.